Shipping Policy

1. Delivery Coverage

Sanjha Store delivers orders across Pakistan. We work with reliable courier and delivery partners to ensure that your order reaches you safely and as quickly as possible.

2. Delivery Time

Standard delivery typically takes 3–5 business days from the date your order is processed and dispatched.

Delivery times are estimates and may vary depending on the delivery location, courier availability, weather conditions, public holidays, unforeseen circumstances, and other factors beyond our reasonable control.

3. Shipping Charges

Our standard shipping fee is Rs. 250 per order.

Orders above Rs. 5,000 qualify for free standard shipping within Pakistan.

4. Remote and Extended Areas

Delivery to remote, rural, or extended service areas may take longer than the standard 3–5 business day delivery period.

Additional delivery charges may apply to certain remote areas if required by the courier service. If applicable, our team may contact you before processing the order.

5. Order Processing

Orders are processed after they are successfully placed and verified. Processing time may vary depending on product availability and order verification requirements.

Once your order has been dispatched, you may receive delivery or tracking information through the contact details provided during checkout, where tracking is available.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, phone number, and other required information when placing an order.

Sanjha Store is not responsible for delays or failed deliveries resulting from incorrect, incomplete, or insufficient delivery information provided by the customer.

7. Failed Delivery Attempts

Our courier partner may make one or more attempts to deliver your order. Customers should ensure that someone is available at the provided delivery address to receive the order.

If delivery fails because the customer is unavailable, cannot be contacted, refuses the order, or provides an incorrect address, the order may be returned to Sanjha Store. Additional shipping or handling arrangements may apply in such cases.

8. Delivery Delays

Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including severe weather, public holidays, transportation disruptions, courier delays, natural disasters, or other unforeseen events.

We appreciate your patience and will make reasonable efforts to assist you in case of a delivery delay.

9. Order Tracking

Where tracking is available, customers may receive a tracking number or delivery update after their order has been dispatched. Tracking information is provided by the applicable courier and may take some time to become active.

10. Contact Us

If you have questions about your delivery or need assistance with an order, please contact our customer support team.

Sanjha Store
Email:info@sanjhastore.com
Phone/WhatsApp: 03044944350